FAQS on Purchase and Import
KONBEST has been supplying brand compressor products for 14 years and we have encountered all kinds of problems,
here are the most important concerns of our customers before purchasing.
Why your prices look better than our local？
Please feel free to buy our products. KONBEST has been building factories in China for many years. China has a much better industry chain, (e.g. Buying a machine in the USA, the machine price is 799$. Buying a machine in China, the machine price is 300$, shipping cost is 70$, a total 370$. ), so products made in China will be more cost-effective.
How do we respond to customer orders?
① Determine technical parameters and customization requirements, etc. ② Check our warehouse for stock availability. ③ Determine the production time with the production department. ④ Arrange the fastest delivery after the order is completed
How soon will my order be delivered？
For hot-selling products from KONBEST, we can guarantee delivery in as fast as 3 business days. For OEM customers, our delivery time is generally 20-30 days.
How to ensure the quality of the purchased products?
We can provide product samples and detailed product specifications for customers to reference. Additionally, we can provide third-party inspection reports and quality certificates to demonstrate product quality.
Can I go to China to inspect the factory？
Of course, if you want to come to inspect the factory, our consultant will arrange the schedule for you. In addition, we support ZOOM videos for online factory inspection.
How to guarantee the product after sale?
7×24 after-sales service and technical support. Our expert engineers provide service, and original products purchased from us enjoy official protection and service.
Konbest Returns Policy: All Items Are Returnable And Exchangeable.
How do i pay and payment option?
We usually accept 30% T/T deposit, Western Union, paypal and L/C at sight payment. For long-term customers, we offer negotiable payment options. After payment, our consultant will update the product progress in real time.
How do I start a business in our local area？
Welcome to work with us. KONBEST every year to help authorized dealers better develop customer business locally. And we can offer you the best wholesale price to help you earn more profit. Customers’ customized needs and after-sales problems are solved by us, you only need to develop B2C sports recovery business in your local area.
If you don’t have your answer here, please contact us as soon as possible and we will collect and publish your questions, and for your contribution, we have an exclusive gift to give!
Customer Testimonials
What our customers say
Listen to the most authentic voices from all over the world.
I recently worked with this company as a purchaser and was very impressed with their products and services. The communication was excellent, and they were always responsive to my inquiries. The pricing was competitive, and they offered exclusive prices for bulk purchases. The after-sales service was top-notch, and they went above and beyond to ensure customer satisfaction.
I would highly recommend this company to anyone looking for high-quality products and exceptional service.
Richard Jeremy
This is my personal recommendation.
I recently purchased some products and I feel that the quality is really good. I really like them. I also really appreciate their customer service. They are always very quick to answer my questions and provide me with assistance. I’m really glad I chose this brand and I will definitely purchase their products again and recommend them to my friends and family.
Evan Hoffman
I am an Amazon seller and I can’t name my brand for privacy reasons, but I am so happy with our work with this company that I wrote this review to them to give more support.
The quality of their products is very good and their prices are very competitive, which makes our sales performance very good. We are also supported by their marketing, which has further increased our exposure and sales. In addition, the after-sales service they provide is excellent, ensuring that our customers are satisfied with their shopping experience.
All in all, I highly recommend working with this company, they are an excellent and trustworthy supplier.
Alicia Regnier